All our gifts are posted 1st Class by Royal Mail.
Returns are accepted within 14 days of purchase provided that:
- The item is returned to us in “as new” condition
- The item hasn’t been personalised
- Postage is covered by the buyer
Gorgeous Gift House will refund the cost of the item cost at the time of purchase within 3 days of the product being returned.
Return postage must be paid by the buyer
If the item arrives damaged, please do not return the item to us as postage will not be refunded. Please provide photographic evidence of the damage for our insurance. Once we have established the damage, we will either send out a replacement or refund the buyer in full, including postage in this instance.